When helping beneficiaries volunteers must strictly follow instructions, which will be found in the App during the registration process. It’s designed according to World Health Organisation recommendations. After instructions in the App you’ll find the test. To finish the volunteer registration process you’ll need to pass the test without a single mistake. The goal of the testing process is to ensure that volunteers know safety rules well, this will enable them not to infect beneficiaries or themselves during the helping process.




Do not register as a volunteer if:

  • You have a fever (body temperature 37.0 and above), cough or have other signs of a cold.
  • have travelled for the last 14 days to countries with a high prevalence of the virus;
  • have other signs of acute respiratory tract infection (cramping, weakness, etc.);
  • have been in contact with a confirmed or suspected case of COVID-19 in past 14 days;
  • you belong to a high-risk group (people over 70, people with chronic diseases).


COVID-19 is a new disease, meaning that scientists and health experts are still monitoring its prevalence, scale, and assessing the severity of the disease. COVID-19 is mostly characterized by symptoms of fever, dry cough, shortness of breath and fatigue.


The new coronavirus is spread via:

  • Droplets: For example, when a person coughs or sneezes;
  • Close contact with an infected individual. (even with a handshake);
  • Contact with objects on the surface of which virus may reside (the virus may persist on surfaces for a few hours or up to several days).
  • Thus, it is crucial to inform and equip accordingly each individual willing to register as a volunteer, to ensure the safety of everyone around.


When on mission, be sure to remember:

It is not allowed to physically approach the beneficiary. The transfer of products is allowed only through indirect contact. If contact is unavoidable, keep a distance of at least 2 meters. Before leaving the products, it is necessary to disinfect the package with alcohol-based sanitizer. Products itself should not be damaged when disinfecting, as this may put a human health at a risk.

During a crisis grief, stress, confusion, fear, or anger are natural phenomena. Take into an account condition of people in isolation and try to remain calm.

Limit contact with people as much as possible.

Use goggles and gloves to protect yourself from infective droplets.

Personal hygiene and social distance are the best ways to protect yourself from the virus.

It is advisable to wash the clothes often, as the virus may remain on the tissue.


Instructions for using face mask, gloves and goggles properly

Face mask, goggles and gloves are the best way to protect the nose and mouth, mucous membranes of the eyes and the respiratory system in general.

Face mask is to protect the mucous membranes of the mouth and nose. If the mask is two-colored, its white side should remain inside as it absorbs the droplets released by a person who wears a mask. The outer cover of a mask (often blue or pink) is covered with a special material that glances off particles from the outside. The top side of a mask is with a metal or plastic plate in it. Pinch the metal strip or stiff edge so it moulds to the shape of your nose.

If those around you do not use a face mask, the risk of infection when coughing or sneezing increases. In such cases, it is necessary to wear goggles to protect the mucous membrane of the eye from the virus.

The glove is a very important accessory because we perform all the procedures with our hands. Please change gloves frequently or disinfectant them with alcohol-based sanitizer (with concentration of 65-80%).


Safely remove personal protective equipment in the following order:

Wash your hands or use an alcohol-based hand sanitizer at the end of the procedure. Remove the goggles and If the item is reusable, process it with alcohol-based sanitizer. Then remove the gloves. The main principle when removing protective equipment is not to touch surfaces with clean hands as the surfaces are considered to be contaminated. Remove the gloves as follows: Using a gloved hand, grasp the palm area of the other gloved hand and peel off first glove so that contaminated part retracts inward. Hold removed glove in gloved hand. Slide fingers of ungloved hand under remaining glove at wrist and peel off second glove over first glove. Discard gloves in a waste container.

Remove a face mask with clean hands. Grasp ties or elastics of the mask, and remove without touching the front. Discard in a waste container.

Wash hands for at least 20 seconds with a soap, or use an alcohol-based hand sanitizer immediately after removing personal protective equipment.

Once you are sure that you are properly informed and equipped, you can start completing the assignments. Remember that it is crucial to follow safety recommendations. Protect your health and take all necessary safety precautions.


We recommend you to keep abreast of the news published by the Ministry of Health of Georgia and the National Center for Disease Control and Public Health.


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